Business English Lessons

 





This section of AstroEnglish.com has business English lessons that I have developed over my years as a business English instructor, mainly for multi-national Tech companies. It will be added to and updated regularly and will aim to have more general and industry specific lessons in the near future.


 

email globeIntroduction to business email writing – When teaching business email writing I usually start by explaining a theory of email writing I have developed over my years as a teacher which is based on Systemic Functional Linguistics (SFL) [M.A.K. Halliday, 1980]. In this theory I break the writing down into three elements that should be considered when writing an email.

1. Stages of the email –  2. Target language –  3. Interpersonal language

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social-networkReplying to requests for information, instructions and clarification email! – In this lesson the aim is to reply to the kinds of requests made in the Asking for information, instructions and clarification email lesson.

 

 

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productAsking for information and clarification email  – One of the most common business emails may be making and responding to requests for information from a client, colleague or customer. This lesson lays out a simple formula for keeping this email brief and concise.

 

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ringEmail to prospective employer! – This email is to accompany an application for a new job and is just a short introduction meant to grab the attention of a prospective employer. The email should be short and concise but have enough relevant information to make the employer want to spend time reading through a CV/resume and cover letter.

 

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emailWriting a complaint email! – Sometimes it is necessary to make a complaint to a company about their service or quality, or for a number of other reasons. In writing a complaint email we must be careful to make our reason for complaining very clear whilst being careful not to damage the relationship between you and the other company. This is a long email, covering various areas of a complaint, but could easily be shortened depending on the context of the complaint.

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Business English Phrasal Verbs: Lesson 2 Phrasal verbs are idiomatic phrases made up of two or three words that have a different meaning to the component words’ literal meanings. They are mostly comprised of a verb and an adverb or preposition. It is essential to study phrasal verbs as there are so many of them and they are used so frequently in English.

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Business English Phrasal Verbs: lesson 1  – Phrasal verbs are idiomatic phrases made up of Phrasal verbs 1two or three words that have a different meaning to the component words’ literal meanings. They are mostly comprised of a verb and an adverb or preposition. It is essential to study phrasal verbs as there are so many of them and they are used so frequently in English.

 

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Job Interview Lesson – The focus of this lesson is for students to practice traditional interview questions and S.T.A.R interview questions. Students should also be advised on how to pre-prepare both interview techniques.workplace-569517_1280

Interview Article Lesson

 

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Discussing Company and Position Lesson – This lesson aims to help students describe what kind of company they work for and office-875694_1280what their position is in the company. It also examines different characteristics and motivations an employee may possess. Finally, some useful adjectives are introduced to describe some positive or negative traits of coworkers and bosses.

Work-life Balance Article

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Presentations: Reporting Trends – The main aim of this class is to give a presentation to outline the changes of a particular area silhouettes-816486_1280in a company from the previous year, using graphs to explain trends, and, make a projection for the coming year. The language from this lesson not just useful for presentation but can also be used for discussing many aspects of a company’s performance.

 

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Negotiations Lesson – This activity is always one of the most exciting classes for business English courses. It combines office-227170_1280language for negotiating, strategy and teamwork. The object of the activity is to make money out of paper and put it in the bank (teacher as banker) and the team at the end with the most money wins. This activity can easily fill a two hour class.

 

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I.T. Pronunciation Lesson – This lesson is particularly useful for those studying computers sciences or working in the I.T.
programming-898961_1280industry. It focuses on some of the most common words used in I.T. and concentrates on syllable stress rather than phonics. The syllable that should be stressed is underlined in each word and students should practice using them in context specific exercises.

 

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Stand-up Meetings and Follow-up Email Lesson – A stand-up meeting is a meeting where people stand for a short period of time. analysis-680566_1280The discomfort of standing is intended to make the meetings more efficient by not wasting too much time. They are used more and more often in tech companies to help teams keep up to date with projects. This lesson introduces the meeting system and practices common language used in the meetings.

 

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Micro-mettings Activity Lesson – This is a very useful exercise for practicing asking for and giving suggestions and asking for personal-885544_1280and giving alternative suggestions for everyday workplace problems. The teacher should give every student a problem card and a report sheet for them to take notes. At the end of the activity the teacher can ask the students what were the best suggestions they got and why. Before the activity begins the teacher should also go through all the problem cards and explain all the useful vocabulary and phrases, after which he/she should go through the phrases for giving suggestions and alternative suggestions and the practice dialogue.

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Solving Problems Lesson – This activity is very useful for getting students to identify the causes and effects of workplace puzzle-535510_1280problems and to work as a team to come up with a solution to solve the problem. It is based on a problem solving strategy that is used by many major companies around the world. The activity is broken up into three tasks and each task involves two steps in the strategy.

 

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Requesting/Replying to Requests for Information – So much communication between colleagues is about giving and asking for logistics-877568_1280information, whether it’s over the phone, in meetings or by email. This lesson covers several aspects of this process, such as asking for information, and then further information; asking for clarification; and, asking for instructions. In the lesson there are two dialogues and two emails for students to practice.

 

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